Cambridge Intercontinental University Career Certification Program

Recommended training resource for Cambridge Certified E-Commerce Associate certification.

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    Introduction to E-Commerce


    This course provides a user with the fundamentals of analyzing, designing and building an E-Commerce website. The course is taught from the viewpoint of a web developer working with a small business client and covers such topics as proposals, contracts, site design, marketing, financial and security considerations, shopping cart technology, billing, order processing, shipping, confirmation and much more. From beginning concepts to final site setup, this course is essential for anyone wanting to build an E-Commerce website. Work Files are included. To begin learning today, simply click on one of the Introduction to E-Commerce lessons.

    Introduction

    Welcome and Course Overview
    System Requirements / Prerequisites and Caveats
    Introduction to Callalily and the Sample Site

    E-commerce Overview

    First Generation E-commerce
    Second Generation E-commerce
    The Next Generation
    E-commerce Terminology

    First Steps With Our Client

    The Design and Development Process
    The Sales Call and First Analysis
    Detailed Description of the Client Company
    A Close Look at the Customers
    Detailed Description of the Products
    Client Goals Financial Expectations
    Reviewing the Competition

    Details From the Client

    Past and Future Customer Purchases
    Customer Expectations of the E-commerce Site
    Supporting an Internet Sales Channel
    Supporting Internet Customers
    Justification and Challenges for E-commerce With This Client

    Choosing the Type of E-commerce

    Hosted Stores
    Shrink-wrapped E-commerce Plugins
    Enterprise E-commerce Server Software
    Custom E-commerce Development
    Application Programming Language Choices

    Contracts and Specifications

    Specifications: Before or After the Contract?
    Estimating Timelines for E-commerce Sites
    Proposal to Callalily
    Sample Contract and Possible Issues
    Specifications: Design and Content
    Specifications: E-commerce Functionality

    Site Planning and Flow Diagrams

    Location, Location, Location
    Mapping Product Browse and Search
    Mapping Purchase Flow
    Site Map and Navigation Elements

    Design

    Colors, Logo, and Look and Feel
    Home Page Elements and Layout
    Product Search Results
    Product Detail View
    Administration Area Home Page
    Using Design to Reinforce Credibility
    Three Comps for Client Review

    CFML Mock-up

    CFML Mock-up: Images
    CFML Mock-up: CSS Part 1
    CFML Mock-up: CSS Part 2
    CFML Mock-up CSS Part 3
    Header and Footer Files

    Financial and Security Decisions

    Payment Processing Overview
    Credit Card Options
    Live Credit Card Processing
    PayPal
    Accepting Checks Online
    Making the Transaction Secure
    Other Security

    Sales Tax and S&H Charges

    Charging Sales Tax
    Charging for Shipping
    Shipping Charge Options
    Other Shipping Questions
    Drop Shipping
    Charging Handling Fees

    Data Elements and Integration

    The Chasm Between Inventory and E-commerce
    Data in Two Databases
    Exporting and Importing E-commerce Data
    Data Storage Requirements
    Maintaining Records and Proving Sales Approval

    Data Structure

    Choosing the Database
    Basic Table Schema
    Reviewing the Products Table
    Reviewing the Contacts Table
    Reviewing the Orders Table
    Reviewing Order_Lines and Order_Shipping
    Table Relationships

    Development

    Coping With Statelessness
    Development Methodologies
    Directory Structure and store.cfm Router
    Add Item to Cart Part 1
    Add Item to Cart Part 2
    Add Item to Cart Part 3

    Shopping Cart View

    Cart Router Template
    Cart View Part 1
    Cart View Part 2
    Cart View Part 3
    Cart View Part 4
    Change, Delete, and Product Detail
    Add Item Count To Navigation

    Checkout Billing

    Checkout Billing Part 1
    Checkout Billing Part 2
    Checkout Billing Part 3
    Checkout Billing Part 4
    Validate Billing Information

    Checkout Shipping

    Checkout Shipping Part 1
    Checkout Shipping Part 2
    Checkout Shipping Part 3
    Validate Shipping and Sales Tax

    Order Summary

    Order Summary Part 1
    Order Summary Part 2
    Confirm Order

    Order Processing

    Process Payment Part 1
    Process Payment Part 2
    Finish Processing Part 1
    Finish Processing Part 2

    Conclusion

    Recap and What is Left

    Credits

    About the Author